How will I receive my order? 

Our shipping partners are reputable South African couriers and International couriers and they deliver your Jasmine Shoes right at your door step. 

Every parcel that leaves our fulfilment centre has a tracking number which we can use to track the progress of that parcel effortlessly. When a parcel is booked out with our couriers, our system automatically updates your order with your tracking number and notifies you either by email or SMS. 

Once your parcel is with our couriers, you will also get regular updates about your delivery so that you can prepare for its arrival, and your order tracking email will have a link which you can use to query your delivery at any given time. 

To track the package, you will you receive link that will give you detailed whereabouts your package. 

Deliveries are made Monday through Friday (except on holidays).

Our international orders are shipped via DHL Express, Aramex or Fedex. Notification and a tracking link will be sent once an order has been dispatched Custom duties and taxes may apply and are the responsibility of the recipient.
 

I've just placed my order. When can I expect delivery? 

Shipping times do vary depending on your delivery address. 

We typically deliver within 6 - 14 working days anywhere in South Africa, However, occasionally parcels may have slightly longer delivery times based on regional servicing times.

The shipping leading time may be extended during peak shopping season or holiday season.

International Orders

If you haven't received your tracking details within the 10 working days, please get in touch with us at info@jasmine-shoes.com

Shipping times will vary depending on customs clearance. DHL and FedEx usually deliver within 7 - 14 days of shipping.